MVP
Mission – Values – Performance
Created by a group of our employees several years ago, these are the guiding principles by which our culture is defined.
PALERMO’S MISSION
Our mission is to deliver a great pizza experience.
- By continuously improving our products and service to all we serve.
- By continuously improving our financial strength and return on investment in people, products, processes and equipment.
- By providing growth and advancement opportunities four our employees.
- By having fun and being passionate about succeeding.
- By being fair, ethical and good stewards within our business.
PALERMO’S VALUES
- Integrity: Our actions and words are genuine, truthful and moral.
- Customer Commitment: Continuously improving products and service that are provided with respect for all individuals we have contact with, both internal and external.
- Accountability: We follow through on our commitments and accept responsibility for our words and actions.
- Profit Oriented: Financial Strength for business and social growth within the community in which we live and work.
- Passion: Drive to see the business and its people succeed and having fun doing it.
- Quality Driven: Providing a product or service valued by individuals we deal with.
- Teamwork: A mosaic of people working together to aqchieve common goals by fulfilling our individual responsibilities and supporting others in the fulfillment of theirs.
RULES OF PERFORMANCE
- Be direct with respect for all.
- No excuses. If there’s a problem, admit it and deal with it.
- Take one victory lap to celebrate success, then search for the next.
- Leave the ego at the door.
- Worry about saving money, not saving face.